Refund policy

At our store, customer satisfaction is our top priority. We understand that sometimes things don't work out, so we offer a simple return and refund process to ensure you're completely happy with your purchase.

Eligibility for Returns
You may return any item within 30 days of receipt for a full refund or exchange. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Please ensure all tags and labels are intact.

Non-returnable Items
Certain items are not eligible for returns, including customized or personalized products, clearance items, and gift cards.

Return Process
To initiate a return, please contact us at support@trendtotalk.com with your order number and reason for return. We will provide you with return instructions and a shipping label (if applicable). Customers are responsible for return shipping fees unless the item is damaged or defective upon arrival.

Refunds
Once your return is received and inspected, we will notify you via email about the status of your refund. Refunds will be credited to your original method of payment within 7-10 business days.

If you have any questions or need assistance, please reach out to our customer service team at the provided email.